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Top-notch Customer Service!
The customer service at Xeon Sol is outstanding! They answered all my questions promptly, and my product arrived in perfect condition. I’m really impressed with the experience.
FAQs
Do you offer free shipping?
Yes, we offer free standard shipping on all orders. Please check our shipping policy page for more details on delivery times.
How long does shipping take?
Shipping times depend on your location. Standard shipping within the USA typically takes 3–7 business days. Expedited shipping options are also available at checkout.
What is your return policy?
We accept returns within 30 days of purchase as long as the product is in its original condition and packaging. For more information, please visit our Return Policy page.
How do I track my order?
Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order on our website or through the carrier’s tracking service.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
How can I contact customer support?
You can reach our customer support team via email at info@eastwestgoods.com or by filling out the contact form on our website. We’re available Monday through Friday from 9 AM to 5 PM (EST).